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Video Call Etiquette

At the beginning of the video call

the meeting organiser should

  • Ask all involved to turn off mobiles for duration of the meeting
  • Introduce all participants
  • Ask all participants if they can hear you clearly
  • Ask all participants to say ‘hello’ so you can check that you can hear them clearly
  • Ask all participants to speak clearly at all times
  • Ask all participants to allow one person to talk at a time
  • Outline the reason for the meeting
  • If there are more than two participants, ask participants to ‘mute’ their microphone when they are not speaking (to minimise background noise)

During the video call

the meeting organiser should

  • Ensure only one person speaks at a time
  • Ensure all participants have an opportunity to contribute

At conclusion of the video call

the meeting organiser should

  • Ask participants if they fully understood the content of the meeting
  • Ask all participants if they have anything else to contribute, or questions to ask
  • Thank participants for attending
  • Ensure all documentation and reports are attended to

Page last updated: 16 December 2020

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