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Migrant and Refugee Support

Settlement, Engagement & Transition Support (SETS) aims to equip humanitarian entrants and other vulnerable migrants in their first five years in Australia with the knowledge and skills to settle in our region. Clients are given settlement related information advice, advocacy and assistance to access mainstream services that helps them to plan and meet their own needs.

How to access this service

Community Health Centre on (03) 5563 4000

Contact Hayley Keane on (03) 5563 4337 or email hkeane@swh.net.au

No referral required.

Patient information

  • What to bring

    • A copy of their current visa
    • A notebook and pen
    • A list of questions (if they have any)
  • After your appointment

    If you have further questions after your appointment, please contact Hayley again. There is no limit to the amount of questions you ask, or support you require.

Frequently asked questions

  • What type of support do you offer?

    Education, language, access to services, family violence, understanding documents, visa support, health related support, interpreter services, resume writing and interview skills, social support

  • Do I need a referral?,

    No, you can contact the service directly

  • Do you support children?

    Yes, and we will help you to get the right assistance for them.

  • Is there a cost for this service?

    There is no cost.

  • I have been in Australia over 5 years, can you please help?

    If we can’t assist directly, we will find someone who can.

  • Do you work with others in the community supporting migrants?

    We do. We work work closely together with others to make sure you recieve the right assistance

Page last updated: 7 January 2021

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