The team aims to ensure all referrals to Community Health are directed to the most appropriate service to support the client’s needs. The Access and Information service has an experienced allied health clinician within the team who is able to provide initial needs identification and clinical support to access staff. This process allows early identification of client needs or risk factors ensuring streamlined access to relevant services both internally and externally.
Eligibility for services and programs at Warrnambool Community Health will be determined by Access and Information. If clients are not eligible for services, they will be redirected to a more appropriate service.
The Access and Information service is a free service. Charges apply to Warrnambool Community Health programs. However, cost will never be a barrier to accessing our services.