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LGBTIQA+ Inclusion

South West Healthcare welcomes people of all gender identities, sexualities, sex characteristics, age, socio-economic and health status, cultures, abilities, ethnicities and religions.

South West Healthcare understands that LGBTIQA+ people can experience challenges in getting the help and care that they need. We also acknowledge that people may experience other forms of discrimination because of things like their race, gender identity, ability and age and being inclusive means considering all these parts of a person’s life and identity.

We are committed ensuring our organisation is safe and welcoming to all consumers and are working towards Rainbow Tick Accreditation.
Keep an eye out on the News and Events section for updates, LGBTIQA+ events and celebrations.

Rainbow Tick Updates:

  • South West Healthcare established a Rainbow Tick Working Party in 2020 to lead the implementation of the six Rainbow Tick Standards.
  • The Rainbow Tick Working Group is currently reviewing and updating policies, procedures, forms and processes to be more inclusive of our LGBTIQA+ consumers.
  • LGBTIQA+ inclusion training is being rolled out for all staff of South West Healthcare to ensure that every staff member has the skills, knowledge and resources to support our LGBTIQA+ consumers.
  • South West Healthcare regularly participates in LGTBIQA+ days of significance such as Wear it Purple Day and IDAHOBIT to raise awareness about the issues facing our LGBTIQA+ consumers and celebrate all identities.
  • South West Healthcare will be engaging with LGBTIQA+ community members through community forums and community advisory groups to ensure LGBTIQA+ voices inform our work.

Frequently asked questions

  • What is Rainbow Tick accreditation?

    Rainbow Tick Accreditation is a whole of organisation process that embeds LGBTIQA+ inclusive practices within the organisation. There are six standards that organisations must meet to gain accreditation and you can find out more about these standards and the process by visiting Rainbow Health Australia.

  • How can I get involved?

    The Rainbow Tick Working Group wants to hear from you – we value your insight and collaboration to help us continue to create a safer, more inclusive health service.

    You are welcome to contact the Working Group by emailing

    If you are interested in joining a community advisory group for South West Healthcare you are welcome to contact the Manager of Consumer Experience at or (03) 5563 1638

  • What if I have feedback?

    If you have any feedback about the care that was provided for you, or those close to you. You can use the general Feedback Form.

Page last updated: 9 November 2022

We value feedback from patients, consumers, family members and carers.